Break down service
There is always a possibility that your rental car takes damage and perhaps cannot proceed without repair. All rental cars at BB&L car rental possess a membership for the international Breakdown Service. This service is valid in the whole of Western Europe and available 24 hours a day.
Using the Breakdown Service
As a result of an accident or collision, the rental car may have taken damage. This is unfortunate, but luckily you are properly insured with a BB&L rental car. Rental rates always include all necessary insurances, such as a liability insurance and passenger insurance. You can also make use of the international Breakdown Service free of any charge. The Breakdown Service is an international network of car companies, repair companies, towing companies and other service providers. The Breakdown Service is available 24 hours a day, seven days a week throughout Western Europe. If necessary, it is also possible to receive alternative transportation via this service.
You can reach the Breakdown Service by dialling the following phone number:
Netherlands: 088 9005500
Outside the Netherlands: 0031 88 900 55 00
In case of damage, please also contact BB&L car rental using the following phone number: 0031 20 655 79 00. We will then assess which steps should be taken next. Please always document the damage taken accurately.
Costs of damaged rental car
Because you are fully insured when renting at BB&L car rental, you only have to pay the deductible in case of damage. If a third party is liable for the damage taken, you do not have to pay anything. The deductible for rental cars in categories A and B is just € 50,00. The deductible for rental cars in other categories is € 125,00. In some exceptional situations, you may be required to pay more than the deductible. Please read the page deductible for more information on this subject.